Regional Operations Manager

Job Title: Regional Operations Manager – Multi-site retail cleaning Salary: £36,000, company car, laptop, and smartphone Locations: Covering Birmingham, Norwich, Leicester areas Our client is a leading multi service provider in the UK Facilities Sector who are achieving outstanding growth. As a result, they are now looking to recruit a new position of Regional Cleaning Manager. The role will cover several convenience stores in and around the above areas Key Responsibilities: * Lead, motivate, and develop a team of Area Managers and Area Supervisors to achieve high performance. * Build and maintain strong client relationships, ensuring excellent customer service and satisfaction. * Oversee recruitment, performance management, and compliance with HR policies and procedures. * Monitor operational standards, productivity, and contract compliance to drive continuous improvement. * Ensure Health & Safety compliance, including risk assessments and operational documentation. * Manage budgets and control labour, materials, equipment, and consumable costs to maximise profitability. * Review contracts and KPIs regularly to improve efficiency, productivity, and financial performance. * Lead by example, fostering a positive, accountable, and high-performing culture. Ideal candidates will live in and around London, Kent or East Sussex Candidate Background & Experience: * Proven experience managing large, multi-site cleaning operations. * Strong customer focus with excellent communication and relationship-building skills. * Background in retail, hospitality, leisure, or other fast-paced environments. * IT literate, with proficiency in Excel, Word, and email. * Highly organised, able to manage multiple priorities effectively. * Positive, proactive, and results-driven with a strong work ethic Interested candidates should forward their CV in strictest confidence to Paul Davidson @ PDA Search & Selection Limited